Privacy Policy

Last Updated: 11/18/2025

Koffee Sutra values your privacy. This Privacy Policy describes how we collect, use, and protect your information.

Information We Collect

Name, email, phone

Newsletter sign-up data

Payment information (if applicable)

Site analytics (IP, device type, pages viewed)

How We Use Your Information

To operate and improve our website

Send updates and marketing (with consent)

Analyze performance

Prevent fraud

Process transactions

We never sell your information.

Sharing

We share data only with trusted service providers or when legally required.

Cookies

See Cookie Policy below.

Your Rights

You may request updates or deletion of your data by emailing koffeesutra@gmail.com.

Security

We use industry-standard security but cannot guarantee 100% protection.

Children

Not intended for children under 13.

Changes

Policy may be updated at any time.

Contact

koffeesutra@gmail.com

3. COOKIE POLICY

Last Updated: 11/18/2025

Koffee Sutra uses cookies to enhance your browsing experience.

Types of Cookies

Essential — required for site function.
Analytics — performance insights.
Marketing — promotional and retargeting.
Functional — save preferences.

Your Choices

Disable cookies in your browser settings. Some features may not function properly.

Contact

koffeesutra@gmail.com

4. REFUND & RETURNS POLICY

Last Updated: 11/18/2025

In-Store Drinks & Food
All sales are final. If we make a mistake, we will make it right immediately.

Merchandise

Eligible items may be returned within 14 days if unused and unopened.

Not eligible:

  • Used items
  • Opened consumables
  • Gift cards
  • Sale items

Online Orders (If Applicable)
Report damaged or incorrect orders within 7 days.

Gift Cards
Nonrefundable.

Contact

koffeesutra@gmail.com

5. WEBSITE DISCLAIMER

Last Updated: 11/18/2025

Koffee Sutra provides content for general information only.
We do not guarantee accuracy or assume liability for decisions based on site content.

No blog post or article constitutes medical, nutritional, or professional advice.

Use the site at your own risk.

6. EMAIL & SMS MARKETING DISCLAIMER

Last Updated: 11/18/2025

By subscribing, you consent to receive marketing emails or SMS messages from Koffee Sutra.

Message/data rates may apply.

You may unsubscribe at any time.

Your data is never sold.

Contact: koffeesutra@gmail.com

7. ACCESSIBILITY STATEMENT

Last Updated: 11/18/2025

Koffee Sutra is committed to digital accessibility.

We strive to meet WCAG 2.1 standards and continuously improve.

If you encounter accessibility barriers, email: koffeesutra@gmail.com

8. STORE POLICIES

Last Updated: 11/18/2025

Hours & Availability

Menus, offerings, and hours are subject to change.

Allergens

Products may contain or come into contact with nuts, dairy, soy, gluten, or other allergens.

Community Conduct

We maintain a respectful, welcoming environment for all guests.

Photography

Personal photography is welcome.
Commercial use requires written permission.

9. NEWSLETTER POP-UP CONSENT LANGUAGE

Join the Koffee Sutra community.
Be the first to receive opening updates, cultural stories, and exclusive experiences.

By subscribing, you consent to receive emails from Koffee Sutra. You can unsubscribe anytime.